Shipping + Returns
Though we do have some stock in the studio, most items are made to order. Please allow 15 business days to ship. Larger orders may take longer. If your order will take longer than 15 business days we will send you an email providing an estimated ship date. Please note that some items (for example, lamps and dinnerware sets) include special production times in their descriptions.
We ship all of our products within the Continental United States from our studio in Sharon, CT via UPS Ground. Your order should arrive to you within 2-8 business days from the day it ships depending on your proximity to our studio. Once your order is shipped we will provide you with a tracking number via e-mail. All orders ship Monday through Friday.
We accept returns for exchange or store credit only. Because all of our pieces are made by hand there will be slight imperfections and variations that we do not see as flaws, but instead make our products uniquely ours. All of the items made at DBO HOME are inspected for defects before they are shipped out. It is important to us that our customers are happy with our products. If you are not satisfied with your purchase we will work to find you a perfect replacement or issue you a store credit. Custom items are final sale.